No-Merger Contest: We have a winner! (Three of them, in fact)

As part of our “Stop the Comcast Mega-Merger” campaign, we invited our most active online advocates to put their organizing skills to the test. The challenge: Five weeks to collect as many written comments as possible opposing the Comcast-Time Warner Cable merger. Contestants were placed into one of three categories depending on how many comment Continue Reading

Posted by Jon Lebkowsky in Comcast-TimeWarner | Comments Off

Don’t Let Comcast Break the Internet!

At a time when celebrities are trying to break the Internet with their latest publicity stunts, there’s a much more serious threat to life as we know it online. Our ability to access the web sites and online content we choose at an affordable price without interference by Internet service providers is under attack.   That’s Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet | Comments Off

Comcast Vows to Fix Customer Service. We’re Not Holding Our Breath.

One of the reasons the Comcast – Time Warner Cable merger has prompted so much public opposition is that both companies have terrible track records when it comes to customer service.  Most people — us included — don’t think things will get better if the merger gets OKed. Survey after survey has rated both companies Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | Comments Off

Comcast’s Latest PR Campaign is All Spin

Comcast has launched a national media campaign to try and discredit merger opponents (that’s all of us) as just the “doom and gloom” crowd.  The cable giant is stepping up its pr offensive because it knows that the public is overwhelmingly opposed to its mega merger with Time Warner Cable. Comcast dismisses your concerns, saying Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | 11 Comments »

Comcast customer service rep refuses to take “no” for an answer

We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable.  But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | Comments Off

New York Takes A Close Look at The Comcast-TWC Merger

Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan.  But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | 1 Comment »

Consumer Reports Poll Finds Most Americans Oppose the Comcast Mega Merger

Comcast has been trying to sell its proposed merger with Time Warner Cable by promising all sorts of benefits for consumers.  But a new public opinion survey by the Consumer Reports National Research Center shows that the public isn’t falling for the cable giant’s empty promises. According to the poll, only 11 percent of the Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | 12 Comments »

Consumers rally against Comcast’s mega merger at shareholder meeting

Comcast may have an army of lobbyists on their side as they push their mega merger in Washington, but we’ve got the people! That’s the message we sent loud and clear at the Comcast shareholder meeting earlier this week in Philadelphia.  While investors were meeting inside, we held a People’s Vote on the merger outside Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | 5 Comments »

Comcast makes excuses for low customer satisfaction ratings

You can’t blame Comcast for trying.  Faced with low scores in the latest Consumer Reports survey of consumers about their experiences with pay-TV and Internet service providers, the company has tried to dismiss the ratings because Consumers Union opposes its merger with Time Warner Cable. In an internal memo in late April to company employees, Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | 1 Comment »

Comcast’s Deal with Charter Is Putting Lipstick on a Pig

Comcast announced earlier this week that it was selling off about three million customers to Charter Communications in an attempt to make its proposed merger with Time Warner Cable more palatable to regulators.  But this latest deal does little to address our concerns about the mega merger. Comcast has been saying all along that it Continue Reading

Posted by Michael McCauley in Cable & Satellite, Comcast-TimeWarner, Internet, TV & Radio | Comments Off