United States
CU endorses a la carte television legislation
This legislation would allow consumers to purchase cable channels individually
FCC reports all participating cellphone companies have fulfilled “bill shock” agreement
Consumers Union says report is good news for consumers after years of complaints about surprise charges on wireless bills
CU urges FCC, lawmakers to dial back rules against unlocked phones
This is an important opportunity to empower consumers with greater choice in how they obtain mobile devices and wireless service
Bill shock: FCC reports progress
Consumers Union says alerts help wireless customers avoid costly surprises
Bill Shock deadline: CU asks carriers for update
Wireless carriers pledged to provide free alerts to customers who are approaching their usage limits
FCC Approves Verizon/SpectrumCo Deal: Consumers Union Statement
CU: It is time to bring competition back to the market, rather than limiting competition
DOJ Allows Verizon Wireless Cable Deals: Consumers Union Statement
CU expresses concerns about concentration across the wireless, video and broadband markets
Consumer, privacy, health, child groups: Facebook space for preteens must protect privacy, be ad-free and marketing-free
Monday, June 18, 2012 Consumer, privacy, health, child groups: Facebook space for preteens must protect privacy, be ad-free and marketing-freeWASHINGTON – In a letter to Facebook CEO Mark Zuckerberg, a coalition of consumer, privacy, health and child advocacy groups called on the company to provide strong privacy and marketing safeguards for children if it proceeds Continue Reading
Rockefeller introduces anti-cramming legislation
June 14, 2012 Rockefeller Introduces Anti-Cramming Legislation: Consumers Union Statement WASHINGTON, DC – Senator Jay Rockefeller today introduced new legislation aimed at protecting consumers from “cramming”, or unauthorized third party charges that appear on telephone bills. Rockefeller’s bill would ban third party charges for traditional wireline telephone users and VoIP internet phone services, while directing Continue Reading
Groups call for cramming protections for wireless
Thursday, April 19, 2012 Consumer, Public Interest Groups Call for Cramming Protections for Wireless, VoIP WASHINGTON, DC – As the Federal Communications Commission (FCC) prepares to consider new rules on cramming at its upcoming Open Meeting, consumer and public interest groups sent a letter to the Commission urging them to extend unauthorized third party billing Continue Reading