Cell Phone Companies Should Give Consumers More Control

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The company I use, Consumer Cellular, bills each month starting on the 1st of the month and ending on the last day of the month. You can set up usage alerts when you reach 75%, 100% 125% and 150% of your plan minutes. And the best part is, you can go in on the last day of the month and change your plan for that month so at most you only spend an extra $10 that month on your cellular bill. There are no free minutes ever, but it works really well to control your cell phone costs and I think every company in the U.S. should have to alert its customers when they go over plan minutes. Plus, you don’t end up paying for a whole lot of unused minutes every month or worry about exactly what your bill will be. If you want to add text messaging services or internet service, that is billed separately at extremely low rates. For those with low or fixed incomes, it’s a great cell phone carrier. Must be why AARP recommends it.
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