Consumers Union is an expert, independent, nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves.
Droid
Tell the FCC to Reject AT&T’s Purchase of T-Mobile
The fight to stop the AT&T and T-Mobile merger isn’t over. If you haven’t submitted a comment you can still join the thousands of consumers who have spoken out urging the FCC to protect consumers and deny the request for a merger. This is a bad deal for consumers, but it can only go through Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, Droid, early termination fees, Federal Communications Commission, T-Mobile, wireless
The Facts About AT&T/T-Mobile Merger
From a consumer standpoint, it’s hard to see much of anything to like about AT&T’s proposed purchase of T-Mobile. The $39 billion mega merger would create the country’s largest wireless company, which along with Verizon – the other big national player in wireless – would control nearly 80 percent of the U.S. marketplace. Consumers Union Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, Droid, early termination fees, Federal Communications Commission, Internet, iPhone, Regulation, truth in billing, verizon, wireless
Wireless Device Freedom
What is wireless device freedom and what does it mean for consumers?
Categories: Internet, Phone
Tags: AT&T, Bill Shock, competition, Consumer, Droid, early termination fees, Federal Communications Commission, iPhone, truth in billing, verizon, wireless
Consumers Union writes AT&T, Verizon, FCC about changes in wireless plans, presses companies to step up effort to notify consumers
WASHINGTON — January 26, 2011 — Consumers Union, the nonprofit publisher of Consumer Reports, today wrote the chief executives of AT&T and Verizon and the head of the Federal Communications Commission (FCC) regarding the companies’ recent changes to their wireless plans and the need to alert consumers. AT&T has made extensive changes to its text messaging plans and upgrade discount program, while Verizon has ended its upgrade discount program.
Categories: Internet, Phone
Tags: AT&T, Consumer, Droid, iPhone, truth in billing, verizon, wireless
FCC Needs To Call Verizon on its Non-Answers About its Doubling of Early Termination Penalties
A few weeks back the Federal Communications Commission asked Verizon Wireless to explain its sudden move to double early termination penalties for its high end phones from $175 to $350, including its popular new Droid model.
Verizon has now sent a response to the FCC – well, sort of a response, actually.
Categories: Internet, Phone
Tags: Droid, early termination fees, Federal Communications Commission, iPhone, verizon
Verizon to Double Early Termination Fees: Statement by Consumers Union
FOR IMMEDIATE RELEASE, November 4, 2009 (WASHINGTON, DC) Verizon, the nation’s largest wireless phone service provider, is doubling its early termination fee to $350 for advanced devices such as smartphones. Joel Kelsey, policy analyst for Consumers Union, the nonprofit publisher of Consumer Reports magazine, said Verizon’s move makes it harder for customers to shop around for phones and service plans.
Categories: Internet, Phone
Tags: competition, Droid, early termination fees, iPhone, verizon, wireless
