Consumers Union is an expert, independent, nonprofit organization whose mission is to work for a fair, just, and safe marketplace for all consumers and to empower consumers to protect themselves.
early termination fees
Tell the FCC to Reject AT&T’s Purchase of T-Mobile
The fight to stop the AT&T and T-Mobile merger isn’t over. If you haven’t submitted a comment you can still join the thousands of consumers who have spoken out urging the FCC to protect consumers and deny the request for a merger. This is a bad deal for consumers, but it can only go through Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, Droid, early termination fees, Federal Communications Commission, T-Mobile, wireless
Consumers Union to Testify Against AT&T/T-Mobile Merger at House Hearing
Consumers Union to Testify Against AT&T/T-Mobile Merger at House Hearing Merger would have negative impact on prices, choice, and innovation, CU says Thursday, May 26, 2011 Contact: David Butler or Kara Kelber, 202-462-6262 dbutler@consumer.org or kkelber@consumer.org WASHINGTON, D.C. — Parul P. Desai, policy counsel for Consumers Union, the nonprofit publisher of Consumer Reports, will testify Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, early termination fees, iPhone, Regulation, wireless
Congress to Hold First Hearing on Proposed AT&T Takeover of T-Mobile
The Senate Judiciary Committee will hold the first Congressional hearing on AT&T’s proposed $39 billion purchase of T-Mobile this week. Consumers Union, the publisher of this blog, is strongly opposed to this deal, which would create the country’s largest wireless company. Together with Verizon, the other big national player in wireless, AT&T/T-Mobile would control nearly Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, early termination fees, Regulation, wireless
HearUsNow.org Will be Live Blogging from NCMR
HearUsNow.org is heading up to Boston this weekend and will be live blogging from the 2011 National Conference for Media Reform. If you can’t be there, we hope you will follow the action on our blog. We will be focusing on a panel we are co-sponsoring on Saturday morning titled “Mobile Voices, Mobile Justice: A Continue Reading
Categories: Cable & Satellite, Internet, Phone, TV & Radio, Uncategorized
Tags: Broadband, competition, Consumer, Digital Divide, early termination fees, Federal Communications Commission, High Speed Internet, Internet, ISP, Network Neutrality, wireless
The Facts About AT&T/T-Mobile Merger
From a consumer standpoint, it’s hard to see much of anything to like about AT&T’s proposed purchase of T-Mobile. The $39 billion mega merger would create the country’s largest wireless company, which along with Verizon – the other big national player in wireless – would control nearly 80 percent of the U.S. marketplace. Consumers Union Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Consumer, Droid, early termination fees, Federal Communications Commission, Internet, iPhone, Regulation, truth in billing, verizon, wireless
Consumers Union Urges Congress to Examine AT&T / T-Mobile
WASHINGTON, March 23, 2011 – Consumers Union, the nonprofit publisher of Consumer Reports, urged Congress to scrutinize AT&T’s proposal to purchase T-Mobile. In a letter sent to key House and Senate lawmakers on Wednesday, the organization warned that implications of the proposed merger could negatively impact consumers and further stifle competition in the wireless market. Continue Reading
Categories: Internet, Phone
Tags: AT&T, competition, Congress, Consumer, early termination fees, Federal Communications Commission, Regulation, wireless
Wireless Device Freedom
What is wireless device freedom and what does it mean for consumers?
Categories: Internet, Phone
Tags: AT&T, Bill Shock, competition, Consumer, Droid, early termination fees, Federal Communications Commission, iPhone, truth in billing, verizon, wireless
Some Shocking Survey Numbers on “Bill Shock”
A couple of weeks ago we wrote about “bill shock,” the unpleasant experience of receiving a huge, unexpected bill from a wireless company. Now we have some new numbers from the FCC showing the true breadth of bill shock among American consumers. A new FCC survey has found that 30 million Americans – or one in six wireless phone users – have experienced a sharp and sudden increase in their monthly bill not caused by a change in their service plan.
Categories: Phone
Tags: Bill Shock, competition, early termination fees, High Speed Internet, truth in billing
FCC Needs To Call Verizon on its Non-Answers About its Doubling of Early Termination Penalties
A few weeks back the Federal Communications Commission asked Verizon Wireless to explain its sudden move to double early termination penalties for its high end phones from $175 to $350, including its popular new Droid model.
Verizon has now sent a response to the FCC – well, sort of a response, actually.
Categories: Internet, Phone
Tags: Droid, early termination fees, Federal Communications Commission, iPhone, verizon
Droid Buyer Beware: Verizon to Double Early Termination Fees
FOR IMMEDIATE RELEASE, November 12, 2009, WASHINGTON, D.C. – With the recent launch of Verizon’s newest smartphone, the Droid, consumers should be aware starting Monday, November 15, 2009, Verizon will double its early termination fee to $350 for new customers who buy the Droid and other advanced smartphones. Verizon, the nation’s largest wireless phone service provider, will decrease the $350 fee by $10 a month over the course of the contract.
Categories: Internet, Phone
Tags: competition, Consumer, early termination fees, Federal Communications Commission, wireless
