After experiencing many, many problems with Time Warner I encountered a rude supervisor. There’s no way to contact that level supervisor but to leave a message…and even then you have to go through three levels of employees. I left over seven messages to contact me for three different supervisors. The employees…
Cable & Satellite
The cable company keeps raising rates and changing what’s in your package of channels. And most consumers only have one choice for a cable provider. Make sure you have the latest developments.
Consumers Union Documents
- What is Network Neutrality?
What is network neutrality and what does it mean to consumers?
Consumers Union News Releases
- CU endorses a la carte television legislation
This legislation would allow consumers to purchase cable channels individually
- FCC Approves Verizon/SpectrumCo Deal: Consumers Union Statement
CU: It is time to bring competition back to the market, rather than limiting competition
- DOJ Allows Verizon Wireless Cable Deals: Consumers Union Statement
CU expresses concerns about concentration across the wireless, video and broadband markets
- CU files comments opposing Verizon/cable TV deal
March 26, 2012 Consumers Union files FCC comments in opposition to Verizon/cable TV deal WASHINGTON — Consumers Union, the policy and advocacy division of Consumer Reports, today filed comments with the Federal Communications Commission in opposition to the proposed spectrum deal between Verizon Wireless and the cable TV companies Comcast, Time Warner, Bright House, and Cox. Continue Reading
- Consumers Union opposes House FCC bills
News Release Consumers Union – Policy and Advocacy Division of Consumer Reports Wednesday, November 16, 2011 WASHINGTON — As a House subcommittee prepares to mark up two bills to restructure the Federal Communications Commission (FCC), Consumers Union, the policy and advocacy division of Consumer Reports, is urging members to oppose the legislation. The House Continue Reading
- Consumers Union Warns Congress that AT&T/ T-Mobile Merger means Higher Prices, Less Satisfied Customers
News Release Consumers Union – Nonprofit Publisher of Consumer Reports Tuesday, April 12, 2011 Consumers Union Warns Congress that AT&T/ T-Mobile Merger means Higher Prices, Less Satisfied Customers WASHINGTON – Recent surveys show wireless consumers who choose T-Mobile have access to lower priced plans and are more satisfied with their service than AT&T customers, according Continue Reading
- Consumers Union Statement on House Vote to Repeal FCC Net Neutrality Rules
News Release Consumers Union – Nonprofit Publisher of Consumer Reports Friday, April 8, 2011 Media Contact: David Butler, firstname.lastname@example.org, or Kara Kelber, email@example.com, 202-462-6262 Consumers Union Statement on House Vote to Repeal FCC Net Neutrality Rules WASHINGTON, D.C — Consumers Union, the nonprofit publisher of Consumer Reports, today expressed disappointment following a House vote Continue Reading
- Consumer Groups Say Regulators’ Conditions for Comcast-NBC Come with Real Strings Attached
WASHINGTON, D.C, January 18, 2011 — As federal regulators today moved toward approval of Comcast’s acquisition of NBC Universal, Consumers Union (CU), the nonprofit publisher of Consumer Reports, and Consumer Federation of America (CFA) said the approval is coming with some real strings attached. CU and CFA had expressed objections to combining the nation’s largest broadband and cable provider with one of the largest content owners, concerned that a combination this large could constrict competition and choice, and lead to higher cable and broadband prices for consumers.
- Consumers Union Statement on FCC Order on Comcast-NBC
WASHINGTON, D.C., December 23, 2010 – Parul P. Desai, policy counsel for Consumers Union, the nonprofit publisher of Consumer Reports, made the following statement today as the Federal Communications Commission (FCC) circulates an order among the commissioners to approve Comcast’s proposed buyout of NBC Universal with certain conditions.
- Consumers Union: Net Neutrality Rules Should be Strictly Applied to NBC-Comcast Deal
WASHINGTON, D.C. December 21, 2010 — As the Federal Communications Commission (FCC) today prepared to approve new rules for network neutrality, Consumers Union, the nonprofit publisher of Consumer Reports, called on federal regulators to apply the principles of the rules in their review of cable giant Comcast’s proposed buyout of the NBC Universal programming empire.
- There’s an Energy Leech Sitting Next to Your TV
Those cable and satellite boxes hooked up to your televisions could be running up your electric bill. In a new study released on Tuesday, the Natural Resources Defense Council said such boxes are cumulatively soaking up about $2 billion in energy costs each year. The main problem is that the devices – often called set Continue Reading
- HearUsNow.org Will be Live Blogging from NCMR
HearUsNow.org is heading up to Boston this weekend and will be live blogging from the 2011 National Conference for Media Reform. If you can’t be there, we hope you will follow the action on our blog. We will be focusing on a panel we are co-sponsoring on Saturday morning titled “Mobile Voices, Mobile Justice: A Continue Reading
- AT&T Deal to Buy T-Mobile: First Thoughts
AT&T disclosed its plans to buy T-Mobile over the weekend in a deal that would create the country’s largest wireless carrier. Consumers have good reason to be concerned about this mega deal. Here’s the initial reaction from our colleagues over at the Consumer Reports Electronics Blog. And here is our statement on the proposed deal. Continue Reading
- Comcast-NBC: Not Perfect, but FCC and Justice Department Conditons Should Help Consumers
Earlier this week the government approved the super-sized deal allowing Comcast, which is already both the country’s largest cable television company and Internet service provider, to purchase control of NBC Universal and its huge stable of media properties. At Consumers Union, publisher of this blog, we made it clear that our first choice was for the Federal Communications Commission or the Department of Justice to reject this deal. Once it was clear the deal was going to be approved, we said the approval needed to include strong and enforceable conditions to help ensure Comcast would be firmly discouraged from engaging in anti-competitive, anti-consumer behavior.
- Video: Sen. Sanders Opposes Comcast Takeover of NBCU
Sen. Bernie Sanders has posted a video in opposition to Comcast’s pending takeover of NBC Universal. The lawmaker from Vermont is deeply concerned about the deal which would give the country’s biggest cable provider control of one of the nation’s premier entertainment and information providers.
- Consumers Union Launches New Campaign Against Comcast Takeover of NBC
WASHINGTON, D.C, November 30, 2010. — Consumers Union, the nonprofit publisher of Consumer Reports and this blog, is stepping up its effort to urge federal regulators to reject Comcast’s bid to buy NBC Universal. The campaign is the latest effort by Consumers Union against the combination of Comcast, the nation’s largest provider of cable TV and residential broadband Internet service, and the NBC programming empire. The print and online ads point readers to a web site – SayNoToComcastNBC.org – where they can write the Federal Communications Commission (FCC) about the proposed deal.
- Comcast Takeover of NBC Could Block NFL Fans
Should Comcast get control of NBC, it could and likely would try to move Sunday Night Football off free broadcast television or even basic cable. Don’t think so? That’s exactly what happened to the groundbreaking Monday Night Football broadcast in 2005. After 35 years of revolutionizing televised NFL football, MNF was shifted from ABC to the ESPN cable network – lock, stock and Hank Williams Jr. Want to tell the FCC you are against the Comcast takeover of NBC? Just click here.
- A Voice in the Right Direction
FCC Commissioner Clyburn calls out big Internet service providers on relentless rate hikes, and we like what she said.
- Washington Must Protect Consumers in Proposed Comcast/NBC-Universal Deal
Lawmakers in Washington will hopefully be asking a lot of tough questions when executives from Comcast and NBC-Universal come before them today to discuss their proposed merger. Like most everyone without direct ties to Comcast, Consumers Union think the proposed marriage of the country’s largest cable company and the multi-tentacled NBC-Universal media empire is a truly lousy deal for consumers.
- Public Interest Groups Oppose Comcast-NBC Merger — Find Out Why
A broad group of industry, labor and public interest organizations, including Consumers Union, have written to the White House and Congress with deep concerns about Comcast’s proposed acquisition of NBC-Universal.