If Comcast is allowed to swallow up Time Warner Cable, it will control two-thirds of the nation’s cable customers, and nearly 40 percent of broadband users. That’s a recipe for disaster.
Consumers Union Documents
- Comcast deal with charter isn’t about improving competition; It’s about carving up marketplace
Communications finally confirmed reports that the three would be playing swap-the-subscribers in an effort to make the unappetizing Comcast/TWC merger slightly less sickening. But while Comcast wants consumers and regulators to believe this sacrificial offering is about keeping the marketplace competitive, it’s really just an easy way for the players to rearrange their customers for Continue Reading
Consumers Union News Releases
- CU Praises President Obama’s Statement in Support of a Free and Open Internet
Consumers Union praises President’s statement in support of free and open Internet WASHINGTON, D.C. – Consumers Union, the advocacy arm of Consumer Reports, applauded today’s statement by President Obama in support of strong net neutrality rules to ensure a free and open Internet, including the reclassification of consumer broadband service under Title II of the Telecommunications Continue Reading
- “Comcast Attacks!” Ad Shows How the Cable Monster’s Merger Will Hurt Consumers
October 30, 2014 “Comcast Attacks!” Ad Highlights How the Cable Monster’s Merger With Time Warner Cable Will Hurt Consumers Merger Would Allow Comcast to Dominate the Market, Leading to Higher Prices, Fewer Choices And Worse Customer Service WASHINGTON, D.C. – A new Halloween-themed ad appearing in Communications Daily today by Consumers Union, the policy and advocacy arm Continue Reading
- Despite an FCC No-Show, New Yorkers Speak Out for the Open Internet
NEW YORK — The fight to save Net Neutrality and stop the Comcast-Time Warner Cable merger came to Brooklyn on Monday night as an enthusiastic crowd of New Yorkers testified before five empty chairs, each representing one of the five FCC commissioners who either declined or failed to respond to the event organizers’ invitations to Continue Reading
- As Comcast shareholders’ vote for Time Warner Cable merger, Consumers Union says merger is “bad deal” for consumers
Comcast shareholders voted in favor of the company’s proposed acquisition of Time Warner Cable at a special shareholders’ meeting held in Philadelphia. The merger is under review by federal and state governments.
- Consumers Union calls on Justice Department to block Comcast-Time Warner Cable merger
CU submits detailed document to Justice on how deal violates antitrust law
- Stronger net neutrality rules needed for both wireless and wired Internet services
Consumers Union calls on FCC to support stronger net neutrality rules, apply equal standards to wireless and wired services WASHINGTON, DC – In comments filed today at the Federal Communications Commission, Consumers Union called on the FCC to support stronger net neutrality rules, saying the same protections should be applied equally to wireless Internet networks Continue Reading
- Advocacy Groups Urge the FCC to Hold Field Hearings on Net Neutrality
Largest Online Advocacy Groups to FCC: Get Out of D.C. Chairman Wheeler must respond to overwhelming public support for Net Neutrality by leaving Washington and meeting face-to-face with Americans WASHINGTON — On Tuesday, 27 of the nation’s largest online advocacy groups submitted a letter to Federal Communications Commission Chairman Tom Wheeler urging the agency to participate Continue Reading
- FCC Chairman’s Concerns About Broadband Competition Show Why the Comcast Merger Should be Rejected
Thursday, September 4, 2014 Consumers Union: FCC Chairman’s concerns about broadband competition show why Comcast-Time Warner Cable merger should be rejected WASHINGTON, D.C . – Federal Communications Commission Chairman Tom Wheeler today delivereda speech on the state of the market for high-speed Internet service and the need for greater broadband competition. Consumers Union, the policy arm of Consumer Continue Reading
- 65 Groups Urge the FCC to Reject the Comcast-Time Warner Cable Merger
For Immediate Release: Monday, August 25, 2014 65 Groups Urge the FCC to Reject the Comcast-Time Warner Cable Merger Deal Would Give Comcast Unprecedented Market Power & Lead To Higher Prices and Fewer Choices For Consumers Sixty-five organizations representing consumers, content producers, and social justice and democracy-reform advocates called on the Federal Communications Commission (FCC) today to Continue Reading
- Consumers Union urges FCC to reject the Comcast-Time Warner Cable merger
Consumers Union called on the FCC to block the proposed merger of Comcast and Time Warner Cable, filing a petition with Common Cause against the deal as the FCC seeks public comment on the merger.
- No-Merger Contest: We have a winner! (Three of them, in fact)
As part of our “Stop the Comcast Mega-Merger” campaign, we invited our most active online advocates to put their organizing skills to the test. The challenge: Five weeks to collect as many written comments as possible opposing the Comcast-Time Warner Cable merger. Contestants were placed into one of three categories depending on how many comment Continue Reading
- Don’t Let Comcast Break the Internet!
At a time when celebrities are trying to break the Internet with their latest publicity stunts, there’s a much more serious threat to life as we know it online. Our ability to access the web sites and online content we choose at an affordable price without interference by Internet service providers is under attack. That’s Continue Reading
- Comcast Vows to Fix Customer Service. We’re Not Holding Our Breath.
One of the reasons the Comcast – Time Warner Cable merger has prompted so much public opposition is that both companies have terrible track records when it comes to customer service. Most people — us included — don’t think things will get better if the merger gets OKed. Survey after survey has rated both companies Continue Reading
- Comcast’s Latest PR Campaign is All Spin
Comcast has launched a national media campaign to try and discredit merger opponents (that’s all of us) as just the “doom and gloom” crowd. The cable giant is stepping up its pr offensive because it knows that the public is overwhelmingly opposed to its mega merger with Time Warner Cable. Comcast dismisses your concerns, saying Continue Reading
- Comcast customer service rep refuses to take “no” for an answer
We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable. But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading
- New York Takes A Close Look at The Comcast-TWC Merger
Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan. But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading
- Consumer Reports Poll Finds Most Americans Oppose the Comcast Mega Merger
Comcast has been trying to sell its proposed merger with Time Warner Cable by promising all sorts of benefits for consumers. But a new public opinion survey by the Consumer Reports National Research Center shows that the public isn’t falling for the cable giant’s empty promises. According to the poll, only 11 percent of the Continue Reading
- Consumers rally against Comcast’s mega merger at shareholder meeting
Comcast may have an army of lobbyists on their side as they push their mega merger in Washington, but we’ve got the people! That’s the message we sent loud and clear at the Comcast shareholder meeting earlier this week in Philadelphia. While investors were meeting inside, we held a People’s Vote on the merger outside Continue Reading
- Comcast makes excuses for low customer satisfaction ratings
You can’t blame Comcast for trying. Faced with low scores in the latest Consumer Reports survey of consumers about their experiences with pay-TV and Internet service providers, the company has tried to dismiss the ratings because Consumers Union opposes its merger with Time Warner Cable. In an internal memo in late April to company employees, Continue Reading
- Comcast’s Deal with Charter Is Putting Lipstick on a Pig
Comcast announced earlier this week that it was selling off about three million customers to Charter Communications in an attempt to make its proposed merger with Time Warner Cable more palatable to regulators. But this latest deal does little to address our concerns about the mega merger. Comcast has been saying all along that it Continue Reading
- Comcast plans data limits for all customers Source: CNNMoney (Thursday May 15, 2014)
David Cohen, executive vice president of America’s largest cable company, predicted at a conference Wednesday that in five years’ time, the company will have “a usage-based billing model rolled out across its footprint.”
- Comcast To Cord-Cutters: You Should Pay More Source: Forbes (Thursday May 15, 2014)
Comcast VP David Cohen predicts that the cable and media giant will move all of its broadband customers to usage-based billing plans within the next few years. “People who use more should pay more,” Cohen told analysts at the MoffettNathanson Media & Communications Summit.
- Comcast may roll out data caps for all customers within five years Source: Engadget (Wednesday May 14, 2014)
So much for Comcast’s proposed merger with Time Warner Cable being good for your internet service. The cable giant’s David Cohen tells investors that he expects “usage-based billing” (that is, data caps with overage fees) to reach all Comcast customers within five years.
- Comcast’s Race for Customers May Spur $170 Billion Deals Source: Bloomberg (Wednesday May 14, 2014)
Comcast Corp.’s bid to buy Time Warner Cable Inc. may be the opening act for a yearlong festival of telecommunications deals that would alter Internet, phone and TV service for tens of millions of Americans.
- Why Netflix Stands Alone Against the Comcast-Time Warner Merger Source: Forbes (Tuesday April 22, 2014)
There are other voices speaking out, from consumer groups to politicians (most notably Minnesota Senator Al Franken), but Netflix is … the only content company willing to go to bat against the mega-merger.
- Comcast-Time Warner Cable merger is a bad deal Source: Washington Post (Tuesday April 1, 2014)
Consumer Reports National Research Center’s annual telecommunications service survey, MSN Money-Zogby Analytics’ Customer Service Hall of Shame and YouGov’s BrandIndexlikewise all effectively flunk Comcast and Time Warner Cable.
- Senate’s STELA hearing a blank slate for TV players — Wheeler’s move weighs on Walden’s effort — Who’s running the FCC show on Comcast-TWC? Source: Politico (Tuesday April 1, 2014)
When video industry representatives arrived at the Capitol for the House’s STELA hearing last month, they walked into a room where chairman Greg Walden had basically already announced how he was planning to legislate. That’s very much not the case this morning when the Senate Commerce committee holds its own STELA hearing, meaning witnesses are Continue Reading
- Opposition grows to Comcast-Time Warner Cable deal Source: CBS Moneywatch (Monday March 31, 2014)
Comcast (CMSCA) shares have slumped roughly 10 percent since it agreed in February to buy Time Warner Cable (TWC), with concerns growing that federal regulators may not sign off on the $45 billion deal. Hoping to shore up support among investors, Comcast said today it would increase its share buyback program by 80 percent, to Continue Reading
- Comcast-TWC Merger Bad For Talent, Says WGA: Union Urges FCC To Deny Cable Giant ‘Too Much Power’ Source: International Business Times (Monday March 31, 2014)
Hollywood screenwriters are worried about losing their clout with the cable industry, and now they’re fighting back the best way they know how: with words. In a 90-page filing with the Federal Communications Commission last week, the Writers Guild of America, West (WGAW) came out swinging against one of its longtime foes, Comcast Corporation (NASDAQ:CMCSA), whose proposed Continue Reading
- Comcast head: Time Warner deal ‘not scary’ Source: The Hill (Monday March 31, 2014)
Comcast’s proposed $45 billion purchase of Time Warner Cable is “not particularly scary,” according to Comcast Executive Vice President David Cohen. In an interview on C-SPAN’s “The Communicators,” Cohen said that the planned deal would be good for consumers and help the cable industry compete against satellite, telecoms and online video companies.