If Comcast is allowed to swallow up Time Warner Cable, it will control two-thirds of the nation’s cable customers, and nearly 40 percent of broadband users. That’s a recipe for disaster.
Consumers Union Documents
- Comcast deal with charter isn’t about improving competition; It’s about carving up marketplace
Communications finally confirmed reports that the three would be playing swap-the-subscribers in an effort to make the unappetizing Comcast/TWC merger slightly less sickening. But while Comcast wants consumers and regulators to believe this sacrificial offering is about keeping the marketplace competitive, it’s really just an easy way for the players to rearrange their customers for Continue Reading
Consumers Union News Releases
- CU’s Ad Campaign Highlights How the Comcast Merger Hurts Consumers
“What’s Worse Than Comcast Today? Comcast Tomorrow.” Consumers Union’s New Ad Campaign Highlights How The Comcast Merger Will Hurt Consumers WASHINGTON, D.C. – As the nation’s biggest cable and broadband provider, Comcast has earned a poor reputation in customer satisfaction surveys year after year. But consumers can get expect things to go from bad to worse Continue Reading
- 90,000 Californians Sign Petition Calling on PUC to Block Comcast Merger
90,000 Californians Sign Petition Calling for Comcast Merger to Be Blocked Consumer Advocates Urge California Public Utilities Commission To Reject Proposed Decision, Deny Comcast Merger PUC All-Party Meeting on Comcast Merger Today at 2pm in San Francisco SAN FRANCISCO, CA – Consumer groups renewed their call today for the California Public Utilities Commission to reject the Continue Reading
- Consumers Union Debunks Comcast’s Five Biggest Promises about Time Warner Cable Merger
Consumers Union Debunks Comcast’s Five Biggest Promises about Time Warner Cable Merger Opposition to Merger Mounts as One Year Anniversary Approaches WASHINGTON, D.C. – One year after Comcast first announced its plans to merge with Time Warner Cable, opposition to the deal is mounting amid growing concerns about its negative impacts. While Comcast has spent millions Continue Reading
- FCC Net Neutrality Proposal Would Provide Strong Consumer Protections
Wednesday, February 4, 2015 Consumers Union: FCC Net Neutrality Proposal Would Provide Strong Consumer Protections WASHINGTON – Federal Communications Commission (FCC) Chairman Tom Wheeler today announced he will circulate a proposal for net neutrality to commissioners that would increase the FCC’s authority to oversee Internet service providers as common carriers, such as traditional telephone service, using Continue Reading
- Comcast merger opponents have submitted nearly 600,000 public comments to FCC
December 19, 2014 Comcast Merger Opponents Have Submitted Nearly 600,000 Public Comments to FCC Merger Would Stifle Competition and Lead to Higher Prices, Fewer Choices, And Even Worse Customer Service WASHINGTON. D.C. – Opponents of the Comcast-Time Warner Cable merger announced today that they have submitted just under 600,000 public comments to the Federal Communications Commission in Continue Reading
- CU rebuts Comcast’s merger claims In latest filing with FCC
Wednesday, December 17, 2014 Consumers Union urges FCC to reject Comcast-Time Warner Cable merger in reply comments to agency WASHINGTON, D.C. – Consumers Union, the advocacy arm of Consumer Reports, today filed reply comments at the Federal Communications Commission on behalf of CU and Common Cause in opposition to the Comcast-Time Warner Cable merger. In the filing, Continue Reading
- California PUC urged to reject the Comcast – Time Warner Cable merger
December 11, 2014 Greenlining Institute ~ Consumers Union ~TURN ~ Media Alliance ~ California Common Cause Low Income, Consumer, & Media Advocacy Groups Urge California PUC to Reject the Comcast – Time Warner Cable Merger SAN FRANCISCO, CA – Advocacy groups representing low income Californians, consumers, and diverse media voices urged the California Public Utilities Commission Continue Reading
- CU Praises President Obama’s Statement in Support of a Free and Open Internet
Consumers Union praises President’s statement in support of free and open Internet WASHINGTON, D.C. – Consumers Union, the advocacy arm of Consumer Reports, applauded today’s statement by President Obama in support of strong net neutrality rules to ensure a free and open Internet, including the reclassification of consumer broadband service under Title II of the Telecommunications Continue Reading
- “Comcast Attacks!” Ad Shows How the Cable Monster’s Merger Will Hurt Consumers
October 30, 2014 “Comcast Attacks!” Ad Highlights How the Cable Monster’s Merger With Time Warner Cable Will Hurt Consumers Merger Would Allow Comcast to Dominate the Market, Leading to Higher Prices, Fewer Choices And Worse Customer Service WASHINGTON, D.C. – A new Halloween-themed ad appearing in Communications Daily today by Consumers Union, the policy and advocacy arm Continue Reading
- Despite an FCC No-Show, New Yorkers Speak Out for the Open Internet
NEW YORK — The fight to save Net Neutrality and stop the Comcast-Time Warner Cable merger came to Brooklyn on Monday night as an enthusiastic crowd of New Yorkers testified before five empty chairs, each representing one of the five FCC commissioners who either declined or failed to respond to the event organizers’ invitations to Continue Reading
- Mega-Merger Gives Comcast Too Much Control Over Broadband
Should one giant corporation be allowed to control more than half of the high speed broadband in homes across the country? That’s a key question at the center of the proposed merger between Comcast and Time Warner Cable. And it’s a big reason why the merger has generated so much public opposition. If Comcast gets Continue Reading
- California PUC’s Merger Review Heats Up
Late last week, the Federal Communications Commission paused the shot clock on its review of the Comcast – Time Warner Cable merger. Technically, the FCC has 180 days to complete its review but can start and stop the clock at any time. The agency paused the clock while a lawsuit plays out in court over Continue Reading
- CU’s ad campaign aims to keep the pressure on the FCC to reject the merger
Consumers scored a major victory this week when the FCC voted to enact strong new rules to ensure the Internet remains free and open. Now we’re hoping to capitalize on that momentum and continue the pressure on the FCC to reject the Comcast-Time Warner Cable merger. Beginning next week, Consumers Union will run ads in Continue Reading
- Momentum builds against merger as Comcast faces new hurdles
When Comcast announced its plans almost a year ago to merge with Time Warner Cable, most industry experts said the takeover plan would almost certainly be approved by federal regulators. But now the mega merger’s prospects are far from certain. In recent weeks, articles in the Wall Street Journal and Los Angeles Times have highlighted Continue Reading
- No-Merger Contest: We have a winner! (Three of them, in fact)
As part of our “Stop the Comcast Mega-Merger” campaign, we invited our most active online advocates to put their organizing skills to the test. The challenge: Five weeks to collect as many written comments as possible opposing the Comcast-Time Warner Cable merger. Contestants were placed into one of three categories depending on how many comment Continue Reading
- Don’t Let Comcast Break the Internet!
At a time when celebrities are trying to break the Internet with their latest publicity stunts, there’s a much more serious threat to life as we know it online. Our ability to access the web sites and online content we choose at an affordable price without interference by Internet service providers is under attack. That’s Continue Reading
- Comcast Vows to Fix Customer Service. We’re Not Holding Our Breath.
One of the reasons the Comcast – Time Warner Cable merger has prompted so much public opposition is that both companies have terrible track records when it comes to customer service. Most people — us included — don’t think things will get better if the merger gets OKed. Survey after survey has rated both companies Continue Reading
- Comcast’s Latest PR Campaign is All Spin
Comcast has launched a national media campaign to try and discredit merger opponents (that’s all of us) as just the “doom and gloom” crowd. The cable giant is stepping up its pr offensive because it knows that the public is overwhelmingly opposed to its mega merger with Time Warner Cable. Comcast dismisses your concerns, saying Continue Reading
- Comcast customer service rep refuses to take “no” for an answer
We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable. But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading
- New York Takes A Close Look at The Comcast-TWC Merger
Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan. But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading
- Comcast plans data limits for all customers Source: CNNMoney (Thursday May 15, 2014)
David Cohen, executive vice president of America’s largest cable company, predicted at a conference Wednesday that in five years’ time, the company will have “a usage-based billing model rolled out across its footprint.”
- Comcast To Cord-Cutters: You Should Pay More Source: Forbes (Thursday May 15, 2014)
Comcast VP David Cohen predicts that the cable and media giant will move all of its broadband customers to usage-based billing plans within the next few years. “People who use more should pay more,” Cohen told analysts at the MoffettNathanson Media & Communications Summit.
- Comcast may roll out data caps for all customers within five years Source: Engadget (Wednesday May 14, 2014)
So much for Comcast’s proposed merger with Time Warner Cable being good for your internet service. The cable giant’s David Cohen tells investors that he expects “usage-based billing” (that is, data caps with overage fees) to reach all Comcast customers within five years.
- Comcast’s Race for Customers May Spur $170 Billion Deals Source: Bloomberg (Wednesday May 14, 2014)
Comcast Corp.’s bid to buy Time Warner Cable Inc. may be the opening act for a yearlong festival of telecommunications deals that would alter Internet, phone and TV service for tens of millions of Americans.
- Why Netflix Stands Alone Against the Comcast-Time Warner Merger Source: Forbes (Tuesday April 22, 2014)
There are other voices speaking out, from consumer groups to politicians (most notably Minnesota Senator Al Franken), but Netflix is … the only content company willing to go to bat against the mega-merger.
- Comcast-Time Warner Cable merger is a bad deal Source: Washington Post (Tuesday April 1, 2014)
Consumer Reports National Research Center’s annual telecommunications service survey, MSN Money-Zogby Analytics’ Customer Service Hall of Shame and YouGov’s BrandIndexlikewise all effectively flunk Comcast and Time Warner Cable.
- Senate’s STELA hearing a blank slate for TV players — Wheeler’s move weighs on Walden’s effort — Who’s running the FCC show on Comcast-TWC? Source: Politico (Tuesday April 1, 2014)
When video industry representatives arrived at the Capitol for the House’s STELA hearing last month, they walked into a room where chairman Greg Walden had basically already announced how he was planning to legislate. That’s very much not the case this morning when the Senate Commerce committee holds its own STELA hearing, meaning witnesses are Continue Reading
- Opposition grows to Comcast-Time Warner Cable deal Source: CBS Moneywatch (Monday March 31, 2014)
Comcast (CMSCA) shares have slumped roughly 10 percent since it agreed in February to buy Time Warner Cable (TWC), with concerns growing that federal regulators may not sign off on the $45 billion deal. Hoping to shore up support among investors, Comcast said today it would increase its share buyback program by 80 percent, to Continue Reading
- Comcast-TWC Merger Bad For Talent, Says WGA: Union Urges FCC To Deny Cable Giant ‘Too Much Power’ Source: International Business Times (Monday March 31, 2014)
Hollywood screenwriters are worried about losing their clout with the cable industry, and now they’re fighting back the best way they know how: with words. In a 90-page filing with the Federal Communications Commission last week, the Writers Guild of America, West (WGAW) came out swinging against one of its longtime foes, Comcast Corporation (NASDAQ:CMCSA), whose proposed Continue Reading
- Comcast head: Time Warner deal ‘not scary’ Source: The Hill (Monday March 31, 2014)
Comcast’s proposed $45 billion purchase of Time Warner Cable is “not particularly scary,” according to Comcast Executive Vice President David Cohen. In an interview on C-SPAN’s “The Communicators,” Cohen said that the planned deal would be good for consumers and help the cable industry compete against satellite, telecoms and online video companies.