If Comcast is allowed to swallow up Time Warner Cable, it will control two-thirds of the nation’s cable customers, and nearly 40 percent of broadband users. That’s a recipe for disaster.
Consumers Union Documents
- Comcast deal with charter isn’t about improving competition; It’s about carving up marketplace
Communications finally confirmed reports that the three would be playing swap-the-subscribers in an effort to make the unappetizing Comcast/TWC merger slightly less sickening. But while Comcast wants consumers and regulators to believe this sacrificial offering is about keeping the marketplace competitive, it’s really just an easy way for the players to rearrange their customers for Continue Reading
Consumers Union News Releases
- CR Poll: Most Consumers Oppose the Comcast / Time Warner Cable Merger
Thursday, June 19, 2014 Majority of Consumers Oppose the Comcast / Time Warner Cable Merger Large Majorities Agree That Proposed Merger Will Cost Consumers YONKERS, NY: Most Americans are opposed to the proposed merger between Comcast and Time Warner Cable, according to a new public opinion poll by the Consumer Reports National Research Center. The Continue Reading
- Groups protest Comcast’s proposed merger outside company’s shareholder meeting in Philadelphia
PHILADELPHIA, PA – A coalition of organizations and local residents opposing Comcast’s proposed merger with Time Warner Cable protested the deal today outside the Comcast investor meeting in Philadelphia. The groups, which have gathered over 400,000 signatures from people throughout the country opposed to the merger, held a “People’s Vote” on the deal and called Continue Reading
- As House preps for Comcast-Time Warner Cable hearing, Consumers Union says deal “extremely harmful”
As the House prepares to hold a hearing on the proposed merger of Comcast and Time Warner Cable, CU is telling lawmakers the deal would be extremely harmful to consumers, and the federal government should oppose it.
- Consumers Union on Comcast-Charter deal: Hard to see any benefits for consumers, competition
Cable companies Comcast and Charter Communications announced a $20 billion deal as Comcast seeks government approval for its proposed merger with Time Warner Cable.
- 400,000 People Join Chorus of Protest Against Comcast-Time Warner Cable Merger
Combining the two largest cable companies would be anti-competitive, anti-consumer, and just plain bad for America April 9, 2014 WASHINGTON, D.C. — The Senate Judiciary Committee hearing on the proposed Comcast-Time Warner Cable merger began on Wednesday — and 400,000 Americans have already signed petitions urging Washington to reject the deal. The petitions, organized by public interest Continue Reading
- Comcast – Time Warner Cable merger is a bad deal for consumers
Consumers stand to lose out if Comcast and Time Warner Cable are allowed to merge, according to Consumers Union.
- Comcast and Time Warner Cable Score Low on Latest Consumer Reports Customer Satisfaction Survey
Tuesday, March 25, 2014 Comcast and Time Warner Cable Score Low on Latest Consumer Reports Customer Satisfaction Survey Low Scores Show Why The Companies Shouldn’t Be Allowed To Merge WASHINGTON, D.C. – Comcast and Time Warner Cable earned low customer satisfaction scores in the latest Consumer Reports National Research Center’s survey of consumers about their experiences Continue Reading
- CU urges regulators to take a closer look at Comcast/Netflix deal
February 26, 2014 Consumers Union Urges Regulators to Take a Closer Look at Comcast/Netflix Deal Group Also Highlights Concerns that Comcast May Have Violated Terms of NBC Universal Deal WASHINGTON – Consumers Union, the policy and advocacy division of Consumer Reports, today sent letters to regulators urging them to take a hard look at the Continue Reading
- CU opposes Comcast/Time Warner Cable merger
Thursday, February 13, 2014 Consumers Union Opposes Comcast/Time Warner Cable Merger, Citing Serious Concerns About Pricing and Service WASHINGTON, D.C. — Comcast has proposed a deal to buy Time Warner Cable, a mega-merger that would combine the two largest cable providers in the United States. Consumers Union, the policy and advocacy division of Consumer Reports, Continue Reading
- Comcast customer service rep refuses to take “no” for an answer
We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable. But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading
- New York Takes A Close Look at The Comcast-TWC Merger
Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan. But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading
- Consumer Reports Poll Finds Most Americans Oppose the Comcast Mega Merger
Comcast has been trying to sell its proposed merger with Time Warner Cable by promising all sorts of benefits for consumers. But a new public opinion survey by the Consumer Reports National Research Center shows that the public isn’t falling for the cable giant’s empty promises. According to the poll, only 11 percent of the Continue Reading
- Consumers rally against Comcast’s mega merger at shareholder meeting
Comcast may have an army of lobbyists on their side as they push their mega merger in Washington, but we’ve got the people! That’s the message we sent loud and clear at the Comcast shareholder meeting earlier this week in Philadelphia. While investors were meeting inside, we held a People’s Vote on the merger outside Continue Reading
- Comcast makes excuses for low customer satisfaction ratings
You can’t blame Comcast for trying. Faced with low scores in the latest Consumer Reports survey of consumers about their experiences with pay-TV and Internet service providers, the company has tried to dismiss the ratings because Consumers Union opposes its merger with Time Warner Cable. In an internal memo in late April to company employees, Continue Reading
- Comcast’s Deal with Charter Is Putting Lipstick on a Pig
Comcast announced earlier this week that it was selling off about three million customers to Charter Communications in an attempt to make its proposed merger with Time Warner Cable more palatable to regulators. But this latest deal does little to address our concerns about the mega merger. Comcast has been saying all along that it Continue Reading
- DOJ takes a closer look at Comcast’s deal with Netflix
When Netflix agreed in February to pay Comcast more money to ensure its movies and TV shows stream more quickly, it raised plenty of eyebrows. Now it looks like the Department of Justice plans to investigate the potentially anticompetitive nature of the agreement. The deal was announced after reports that millions of Comcast customers trying Continue Reading
- Comcast and Time Warner Execs Get Grilled at Senate Hearing
Senators had plenty of pointed questions for Comcast and Time Warner Cable executives today at a Capitol Hill hearing on their proposed mega-merger. Members of the Senate Judiciary Committee pressed the execs on how a combination of the nation’s two largest cable companies would possibly benefit consumers. The chairman of the committee, Sen. Patrick Leahy Continue Reading
- Comcast makes it official at the FCC
After much anticipation, Comcast finally filed its formal paperwork with the Federal Communications Commission in support of its merger with Time Warner Cable. Of course, the proposed $45 billion deal isn’t exactly being greeted with cheers from most consumers. That’s because both companies are already at the back of the pack when it comes to Continue Reading
- Comcast plans data limits for all customers Source: CNNMoney (Thursday May 15, 2014)
David Cohen, executive vice president of America’s largest cable company, predicted at a conference Wednesday that in five years’ time, the company will have “a usage-based billing model rolled out across its footprint.”
- Comcast To Cord-Cutters: You Should Pay More Source: Forbes (Thursday May 15, 2014)
Comcast VP David Cohen predicts that the cable and media giant will move all of its broadband customers to usage-based billing plans within the next few years. “People who use more should pay more,” Cohen told analysts at the MoffettNathanson Media & Communications Summit.
- Comcast may roll out data caps for all customers within five years Source: Engadget (Wednesday May 14, 2014)
So much for Comcast’s proposed merger with Time Warner Cable being good for your internet service. The cable giant’s David Cohen tells investors that he expects “usage-based billing” (that is, data caps with overage fees) to reach all Comcast customers within five years.
- Comcast’s Race for Customers May Spur $170 Billion Deals Source: Bloomberg (Wednesday May 14, 2014)
Comcast Corp.’s bid to buy Time Warner Cable Inc. may be the opening act for a yearlong festival of telecommunications deals that would alter Internet, phone and TV service for tens of millions of Americans.
- Why Netflix Stands Alone Against the Comcast-Time Warner Merger Source: Forbes (Tuesday April 22, 2014)
There are other voices speaking out, from consumer groups to politicians (most notably Minnesota Senator Al Franken), but Netflix is … the only content company willing to go to bat against the mega-merger.
- Comcast-Time Warner Cable merger is a bad deal Source: Washington Post (Tuesday April 1, 2014)
Consumer Reports National Research Center’s annual telecommunications service survey, MSN Money-Zogby Analytics’ Customer Service Hall of Shame and YouGov’s BrandIndexlikewise all effectively flunk Comcast and Time Warner Cable.
- Senate’s STELA hearing a blank slate for TV players — Wheeler’s move weighs on Walden’s effort — Who’s running the FCC show on Comcast-TWC? Source: Politico (Tuesday April 1, 2014)
When video industry representatives arrived at the Capitol for the House’s STELA hearing last month, they walked into a room where chairman Greg Walden had basically already announced how he was planning to legislate. That’s very much not the case this morning when the Senate Commerce committee holds its own STELA hearing, meaning witnesses are Continue Reading
- Opposition grows to Comcast-Time Warner Cable deal Source: CBS Moneywatch (Monday March 31, 2014)
Comcast (CMSCA) shares have slumped roughly 10 percent since it agreed in February to buy Time Warner Cable (TWC), with concerns growing that federal regulators may not sign off on the $45 billion deal. Hoping to shore up support among investors, Comcast said today it would increase its share buyback program by 80 percent, to Continue Reading
- Comcast-TWC Merger Bad For Talent, Says WGA: Union Urges FCC To Deny Cable Giant ‘Too Much Power’ Source: International Business Times (Monday March 31, 2014)
Hollywood screenwriters are worried about losing their clout with the cable industry, and now they’re fighting back the best way they know how: with words. In a 90-page filing with the Federal Communications Commission last week, the Writers Guild of America, West (WGAW) came out swinging against one of its longtime foes, Comcast Corporation (NASDAQ:CMCSA), whose proposed Continue Reading
- Comcast head: Time Warner deal ‘not scary’ Source: The Hill (Monday March 31, 2014)
Comcast’s proposed $45 billion purchase of Time Warner Cable is “not particularly scary,” according to Comcast Executive Vice President David Cohen. In an interview on C-SPAN’s “The Communicators,” Cohen said that the planned deal would be good for consumers and help the cable industry compete against satellite, telecoms and online video companies.