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Consumers Union News Releases
- Internet Pricing Changes Could Have Serious Economic Effects
FOR IMMEDIATE RELEASE, New York City, January 7 — Economic analysis of net neutrality finds additional fees could curtail content and reduce the value of the Internet.
- Exposing Comcast’s Hollow ‘Public Interest’ Commitments
FOR IMMEDIATE RELEASE, December 4, 2009, WASHINGTON — Analysis by leading consumer groups finds ‘Concessions’ in NBC takeover mostly meaningless.
- GE and Comcast Deal: Statement by Consumers Union
FOR IMMEDIATE RELEASE, December 3, 2009, WASHINGTON — Today, General Electric reached an agreement that paves the way for Comcast to buy NBC Universal. Currently, Comcast is the nation’s largest cable operator and largest provider of residential high-speed Internet services. NBC Universal is a global media company with huge interests in TV programming, film, cable, TV and the Internet.
- Droid Buyer Beware: Verizon to Double Early Termination Fees
FOR IMMEDIATE RELEASE, November 12, 2009, WASHINGTON, D.C. – With the recent launch of Verizon’s newest smartphone, the Droid, consumers should be aware starting Monday, November 15, 2009, Verizon will double its early termination fee to $350 for new customers who buy the Droid and other advanced smartphones. Verizon, the nation’s largest wireless phone service provider, will decrease the $350 fee by $10 a month over the course of the contract.
- Verizon to Double Early Termination Fees: Statement by Consumers Union
FOR IMMEDIATE RELEASE, November 4, 2009 (WASHINGTON, DC) Verizon, the nation’s largest wireless phone service provider, is doubling its early termination fee to $350 for advanced devices such as smartphones. Joel Kelsey, policy analyst for Consumers Union, the nonprofit publisher of Consumer Reports magazine, said Verizon’s move makes it harder for customers to shop around for phones and service plans.
- What is Network Neutrality?
The FCC has begun the process of revising its rules on net neutrality. These rules could have a huge impact on every consumer who uses the Internet, as well as every company, large and small, that does business online.
- FCC and Congress Need to Slap Down Comcast and Adopt Open Internet Access Rules
It’s our network and we can do anything we want. That’s the scary new mantra of cable giant Comcast when it comes to the issue of open Internet practices, also known as network neutrality. For the sake of every consumer who uses the Internet, the FCC needs to slap down Comcast hard and make it clear that it takes the principles of network neutrality seriously.
- Justice Department Should Explain Stand Against Net Neutrality
The good folks over at Free Press want to know why the Justice Department has recently gone to extraordinary lengths to bash net neutrality and has filed a Freedom of Information Act request to find out. We think that’s a great idea.
- AT&T’s Shenanigans in Hiding $10 DSL Service Go From Exasperating to Infuriating
Let’s not and say we did. That appears to be AT&T’s newest tactic when it comes to letting consumers know about a bargain basement, $10 a month Internet service the company was forced to begin offering to gain government approval of its megamerger with BellSouth last year.
- Google’s Money Could Change Everything in Wireless Communications
It is hard to imagine a more uninteresting congressional hearing than this one scheduled for tomorrow morning before the House Subcommittee on Telecommunications and the Internet — “Oversight of the Federal Communications Commission – Part 2.” But that was before Googe’s announcement late last week that is prepared to pony up at least $4.6 billion to buy up some airwaves and put together a nationwide wireless network to challenge the semi-monopoly for high-speed Internet service currently enjoyed by phone and cable companies.
- Cutting the Copper Means Less Competition for Verizon, Fewer Choices for Consumers
Verizon is yanking out its old copper wiring when it installs its new FiOS fiber optic lines in the homes and businesses of its customers, according to an article by the Associated Press. Although it might not seem like a big deal, ripping out the copper means less competition for Verizon for phone and other communication services — and fewer choices for consumers.
- Hidden Value: AT&T Doesn’t Want Consumers Finding Out About Its $10-a-Month Internet Service
AT&T has begun offering customers a no-frills, DSL Internet service for the bargain basement price of $10-a-month, something it grudgingly agreed to in order to gain government approval of its recent takeover of BellSouth. But there is no mention of the $10-a-month service anywhere on AT&T’s DSL customer web page. We wade into this mystery.
- Network Neutrality is Essential to a Democratic and Dynamic Internet
A guest blog on net neutrality and democracy by Mark Cooper, director of research at the Consumer Federation of America.
- U.S. Falling Behind Further and Faster on Broadband
When it comes to broadband, the United States is running backwards. So says a sobering new report from the Organization for Economic Cooperation and Development, a group that includes most of the world’s top economic powers.
- Now That You Mention It, We Do Charge Early Termination Penalties…
Now Hear This recently went to great lengths to contact the country’s top high-speed Internet providers and ask them what we believed was a fairly straightforward question: Do you impose early termination penalties on your high-speed Internet customers? Cable giant Comcast told us no, but it appears they do.
- Broadband Early Termination Penalty Report Strikes a Chord
The response has been overwhelming to our item from Monday on the growing trend of early termination penalties in the broadband business. We offer our humble thanks for your comments and insights.