Ever gotten a cell phone bill that you just couldn’t believe–data charges that you couldn’t track to any service, overages on minutes or texts that cost you hundreds of dollars? We want to give you more control over your service and your bills.

Consumers Union Documents

  • AT&T/T-Mobile Fact Sheet

    From a consumer standpoint, it’s hard to see much of anything to like about AT&T’s proposed purchase of T-Mobile. The $39 billion mega merger would create the country’s largest wireless company, which along with Verizon – the other big national player in wireless – would control nearly 80 percent of the U.S. marketplace. Consumers Union Continue Reading

  • Wireless Device Freedom

    What is wireless device freedom and what does it mean for consumers?

Consumers Union News Releases

  • Victory! Comcast-Time Warner Cable Merger Collapses In the Face of Opposition

    Comcast-Time Warner Cable Merger Collapses in Face of Opposition Defeat of Mega Merger is a Major Victory For Consumers WASHINGTON, D.C. – Comcast is dropping its $45 billion bid to take over Time Warner Cable after learning this week that both the Justice Department and Federal Communications Commission were leaning against the deal because it Continue Reading

  • CU on Reports That FCC & DOJ Are Skeptical of Comcast Merger

    WASHINGTON , D.C. –  News reports suggest the Federal Communications Commission (FCC) staff is recommending that Comcast’s merger with Time Warner Cable be sent to an administrative law judge for a hearing, a procedural move that could be a setback to the mega-merger. Consumers Union, the policy and advocacy division of Consumer Reports, has consistently Continue Reading

  • CU: No Conditions Can Fix the Comcast Mega Merger

    As Comcast, Time Warner Cable execs meet with Justice, Consumers Union says conditions won’t fix mega-merger  WASHINGTON , D.C. — Comcast and Time Warner Cable executives are reportedly meeting with officials at the Department of Justice today to discuss the companies’ proposed merger, which would give Comcast control of nearly 60 percent of cable TV and more Continue Reading

  • Opponents Rally Against Comcast Mega Merger Before CPUC Hearing in Los Angeles

    Hundreds Rally to Oppose Comcast-Time Warner Cable Merger before the California Public Utilities Commission Meeting California Community and Business Leaders Unite in Opposition of Comcast-Time Warner Merger Los Angeles (April 14, 2015) Hundreds of consumer advocates, business and community leaders gathered today in front of the Los Angeles offices of the California Public Utilities Commission Continue Reading

  • California PUC Commissioner Opposes Comcast Mega Merger

    California PUC Commissioner Calls For Comcast Mega Merger to Be Rejected  Commissioner Florio Says Comcast–Time Warner Cable Merger Is Not In The Public Interest; Conditions Can’t Overcome Harm  SAN FRANCISCO, CA – California Public Utilities Commissioner Mike Florio called for the proposed Comcast–Time Warner Cable merger to be rejected today.  The CPUC, which oversees telephone and Continue Reading

  • California PUC urged to reject the Comcast – Time Warner Cable merger

    December 11, 2014 Greenlining Institute ~ Consumers Union ~TURN ~ Media Alliance ~ California Common Cause   Low Income, Consumer, & Media Advocacy Groups Urge California PUC to Reject the Comcast – Time Warner Cable Merger SAN FRANCISCO, CA – Advocacy groups representing low income Californians, consumers, and diverse media voices urged the California Public Utilities Commission Continue Reading

  • Stronger net neutrality rules needed for both wireless and wired Internet services

    Consumers Union calls on FCC to support stronger net neutrality rules, apply equal standards to wireless and wired services WASHINGTON, DC – In comments filed today at the Federal Communications Commission, Consumers Union called on the FCC to support stronger net neutrality rules, saying the same protections should be applied equally to wireless Internet networks Continue Reading

  • Consumers Union welcomes NTIA’s call for action on unlocking mobile phones

    Consumers deserve more choice and flexibility in the wireless market. Restoring the right to unlock their cell phones is critical to empowering consumers

  • FCC announces voluntary interoperability agreement

    Consumers, especially those in rural areas, will have more choice when it comes to their wireless devices

  • NTIA stakeholders’ code on mobile app transparency: Statement by Consumers Union

    This voluntary code could help provide greater transparency about the information that companies collect about mobile app users

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Blog Posts

  • Groups to Wheeler: “No conditions, no side deals, no merger!”

    Opposition to the Comcast mega merger has been mounting in recent months and a deal that was once considered a slam dunk now looks increasing uncertain as opponents continue to turn up the heat. If the merger is approved, Comcast would control over half of the high-speed residential broadband connections in the U.S. and dominate Continue Reading

  • Californians Rally Against the Comcast Mega Merger

    The battle to stop the Comcast mega merger moved to Los Angeles this week where the California Public Utilities Commission held a hearing on the deal on Tuesday.  The hearing took place less than one week after Commissioner Mike Florio announced his opposition to the merger, the latest sign that Comcast’s takeover scheme may be Continue Reading

  • California PUC’s Merger Review Heats Up

    Late last week, the Federal Communications Commission paused the shot clock on its review of the Comcast – Time Warner Cable merger.  Technically, the FCC has 180 days to complete its review but can start and stop the clock at any time.  The agency paused the clock while a lawsuit plays out in court over Continue Reading

  • Wireless Agreement Could Make Bills Less Shocking

    “Bill Shock”—those unexpected and often-quite-large charges that suddenly pop up on cell phone bills – are consistently one of the top complaints from consumers about their wireless carrier. That’s changing, however. Spurred by aggressive lobbying from Consumers Union and other public interest groups – including petitions signed more than 62,000 CU activists – wireless companies Continue Reading

  • DOJ Lawsuit to Block ATT-T-Mobile Deal is Great, But the Fight is Far from Over

    In a major win for consumers, the Department of Justice recently filed an antitrust lawsuit aiming to block the proposed merger of AT&T and T-Mobile. The complaint points to substantial concerns regarding marketplace competition and the elimination of T-Mobile as a low-cost option. For those reasons and others, Consumers Union strongly opposes AT&T’s $39 billion Continue Reading

  • A Bad Deal: What Consumers are Saying about the Proposed AT&T/T Mobile Merger

    Consumers Union has received thousands of comments from consumers like you who are concerned about the proposed AT&T/T-Mobile merger currently under consideration by the Federal Communication Commission (FCC) and want to have their voices heard.  Take a look at what current customers have to say, and share your comment about the AT&T and T-Mobile merger. Continue Reading

  • Tell the FCC to Reject AT&T’s Purchase of T-Mobile

    The fight to stop the AT&T and T-Mobile merger isn’t over. If you haven’t submitted a comment you can still join the thousands of consumers who have spoken out urging the FCC to protect consumers and deny the request for a merger.  This is a bad deal for consumers, but it can only go through Continue Reading

  • AT&T Systematically Overcharges for Data, According to Lawsuit

    An NBC news report about a lawsuit brought against AT&T Mobility over alleged, systematic overbilling on iPhones and iPads points up yet again the need for careful government scrutiny and rejection of that company’s proposed takeover of T-Mobile.  It also drives home the need for the Federal Communications Commission to expeditiously put in place proposed Continue Reading

  • Congress to Hold First Hearing on Proposed AT&T Takeover of T-Mobile

    The Senate Judiciary Committee will hold the first Congressional hearing on AT&T’s proposed $39 billion purchase of T-Mobile this week. Consumers Union, the publisher of this blog, is strongly opposed to this deal, which would create the country’s largest wireless company. Together with Verizon, the other big national player in wireless, AT&T/T-Mobile would control nearly Continue Reading

  • AT&T and T-Mobile File Merger Documents With FCC

    AT&T and T-Mobile have filed their initial round of documents about their proposed merger. For your convenience, we have posted a PDF of it here. Please be aware that it totals 381 pages.

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