With the contract deals, it is difficult to change phones without paying "full price."Also, newer technology with another network is not allowed. Even if i want to extend a contract to get new technology,it is not allowed until my contract is about done.They also charge a hefty penalty if you decide…
Ever gotten a cell phone bill that you just couldn’t believe–data charges that you couldn’t track to any service, overages on minutes or texts that cost you hundreds of dollars? We want to give you more control over your service and your bills.
- Vonage Patent Case Could Hurt Phone Competition
Like a lot of folks, I have been trying to figure out what the ultimate fallout will be from a recent jury verdict that Internet phone company Vonage violated patents held by telecom giant Verizon. Some of the possibilities could really hurt phone competition and consumers.
- Costs Skyrocket for Low Volume Long Distance Consumers
Telecom companies are fond of claiming the cost for long distance calling and other services they offer have plummeted in recent years, largely due to new competition spurred by the government’s wholesale deregulation of their industry. But a new study by a group called Teletruth says the long distance rates for millions of consumers have actually risen sharply in recent years.
- Justice Department Wants Delay in Consumer Notifications of Phone Record Theft
Suppose you have been a victim of so-called “pretexting,” where someone posing as you has gotten your phone company to release your calling records to them. Should the phone company actually figure out they had given your calling information to someone other you – let’s say a criminal – you would naturally assume they would notify you immediately, right? Not so fast, the U.S. Department of Justice says.
- FCC Commissioner McDowell Says He Will Abstain in AT&T/BellSouth Merger
Federal Communications Commissioner Robert McDowell has announced he will abstain from voting on the controversial AT&T/BellSouth merger proposal. We applaud McDowell for honoring his obligation to the public he is charged with serving. He is to be commended for doing the right thing in the face of what must have been wilting pressure from the phone companies involved and their friends in Washington, as well as some of his fellow commissioners.
- New Cell Phone Unlocking Rules Don’t Do Much for Consumers
Last week we brought you what we thought was some good news for consumers – a new ruling by the U.S. Copyright Office to allow wireless phone users to break software locks inserted into their handsets by carriers such as Verizon and Cingular. We’ve since done some additional reporting, however, and it appears this ruling really won’t do much for the average wireless phone user.
- Congressional Leaders Blast FCC Chairman for AT&T/Bellsouth Ploy
Three top congressional leaders expected to be the most influential voices on telecommunications in the new Congress are lambasting a controversial gambit by Federal Communications Commission Chairman Kevin Martin to gain approval of the megamerger of AT&T and Bellsouth.
- On AT&T/Bellsouth Merger, FCC’s Martin Seems to Have Forgotten Who He Works For
Late last week it became clear just how far Federal Communications Commission Chairman Kevin Martin is willing to go to keep consumer protection guarantees to a minimum in the largest telecommunication merger in history.
- Wireless Consumers Can Now Unlock Their Phones
Wireless phone users have received an unexpected gift from the U.S. Copyright Office. A new ruling by the Copyright Office allows wireless phone users to break software locks inserted into their handsets by carriers such as Verizon and Cingular.