I have bundled service, phone, TV and internet. When I first combined the services it was only for $99 plus fees (taxes, etc.). Then after a 1 year the rate jumped to $150 dollars just for basic service and each box is extra. Also at the same time every month there…
TV & Radio
Putting the control of scarce broadcast properties into the hands of a just a few large companies can limit and skew access to information. We oppose media consolidation and support diverse broadcast ownership, greater competition, and new technologies that could bring TV and radio content directly to you from the web.
Consumers Union Documents
- What is Network Neutrality?
What is network neutrality and what does it mean to consumers?
Consumers Union News Releases
- CR Poll: Most Consumers Oppose the Comcast / Time Warner Cable Merger
Thursday, June 19, 2014 Majority of Consumers Oppose the Comcast / Time Warner Cable Merger Large Majorities Agree That Proposed Merger Will Cost Consumers YONKERS, NY: Most Americans are opposed to the proposed merger between Comcast and Time Warner Cable, according to a new public opinion poll by the Consumer Reports National Research Center. The Continue Reading
- Groups protest Comcast’s proposed merger outside company’s shareholder meeting in Philadelphia
PHILADELPHIA, PA – A coalition of organizations and local residents opposing Comcast’s proposed merger with Time Warner Cable protested the deal today outside the Comcast investor meeting in Philadelphia. The groups, which have gathered over 400,000 signatures from people throughout the country opposed to the merger, held a “People’s Vote” on the deal and called Continue Reading
- Consumers Union opposes House FCC bills
News Release Consumers Union – Policy and Advocacy Division of Consumer Reports Wednesday, November 16, 2011 WASHINGTON — As a House subcommittee prepares to mark up two bills to restructure the Federal Communications Commission (FCC), Consumers Union, the policy and advocacy division of Consumer Reports, is urging members to oppose the legislation. The House Continue Reading
- Consumer Groups Say Regulators’ Conditions for Comcast-NBC Come with Real Strings Attached
WASHINGTON, D.C, January 18, 2011 — As federal regulators today moved toward approval of Comcast’s acquisition of NBC Universal, Consumers Union (CU), the nonprofit publisher of Consumer Reports, and Consumer Federation of America (CFA) said the approval is coming with some real strings attached. CU and CFA had expressed objections to combining the nation’s largest broadband and cable provider with one of the largest content owners, concerned that a combination this large could constrict competition and choice, and lead to higher cable and broadband prices for consumers.
- Consumers Union Statement on FCC Order on Comcast-NBC
WASHINGTON, D.C., December 23, 2010 – Parul P. Desai, policy counsel for Consumers Union, the nonprofit publisher of Consumer Reports, made the following statement today as the Federal Communications Commission (FCC) circulates an order among the commissioners to approve Comcast’s proposed buyout of NBC Universal with certain conditions.
- Consumers Union: Net Neutrality Rules Should be Strictly Applied to NBC-Comcast Deal
WASHINGTON, D.C. December 21, 2010 — As the Federal Communications Commission (FCC) today prepared to approve new rules for network neutrality, Consumers Union, the nonprofit publisher of Consumer Reports, called on federal regulators to apply the principles of the rules in their review of cable giant Comcast’s proposed buyout of the NBC Universal programming empire.
- Consumers Union Raises Concerns about NBC-Comcast
FOR IMMEDIATE RELEASE, February 3, 2010, Washington, DC— The Senate Judiciary Subcommittee on Antitrust and the House Commerce Subcommittee on Communications, Technology and the Internet will hold separate hearings on Thursday, February 4, about the proposed sale of NBC-Universal to Comcast, Corp. Here’s why Consumers Union thinks the proposed merger is a bad deal for consumers.
- CALM Act: Consumers Union Applauds House Passage
FOR IMMEDIATE RELEASE, December 15, 2009, WASHINGTON, D.C. –The U.S. House of Representatives today approved the Commercial Advertisement Loudness Mitigation Act (CALM Act.) The CALM Act would finally address one of the most frequent consumer complaints to the Federal Communications Commission (FCC): the abrupt loudness of television advertisements.
- Exposing Comcast’s Hollow ‘Public Interest’ Commitments
FOR IMMEDIATE RELEASE, December 4, 2009, WASHINGTON — Analysis by leading consumer groups finds ‘Concessions’ in NBC takeover mostly meaningless.
- GE and Comcast Deal: Statement by Consumers Union
FOR IMMEDIATE RELEASE, December 3, 2009, WASHINGTON — Today, General Electric reached an agreement that paves the way for Comcast to buy NBC Universal. Currently, Comcast is the nation’s largest cable operator and largest provider of residential high-speed Internet services. NBC Universal is a global media company with huge interests in TV programming, film, cable, TV and the Internet.
- Comcast customer service rep refuses to take “no” for an answer
We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable. But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading
- New York Takes A Close Look at The Comcast-TWC Merger
Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan. But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading
- Consumer Reports Poll Finds Most Americans Oppose the Comcast Mega Merger
Comcast has been trying to sell its proposed merger with Time Warner Cable by promising all sorts of benefits for consumers. But a new public opinion survey by the Consumer Reports National Research Center shows that the public isn’t falling for the cable giant’s empty promises. According to the poll, only 11 percent of the Continue Reading
- Consumers rally against Comcast’s mega merger at shareholder meeting
Comcast may have an army of lobbyists on their side as they push their mega merger in Washington, but we’ve got the people! That’s the message we sent loud and clear at the Comcast shareholder meeting earlier this week in Philadelphia. While investors were meeting inside, we held a People’s Vote on the merger outside Continue Reading
- Comcast makes excuses for low customer satisfaction ratings
You can’t blame Comcast for trying. Faced with low scores in the latest Consumer Reports survey of consumers about their experiences with pay-TV and Internet service providers, the company has tried to dismiss the ratings because Consumers Union opposes its merger with Time Warner Cable. In an internal memo in late April to company employees, Continue Reading
- Comcast’s Deal with Charter Is Putting Lipstick on a Pig
Comcast announced earlier this week that it was selling off about three million customers to Charter Communications in an attempt to make its proposed merger with Time Warner Cable more palatable to regulators. But this latest deal does little to address our concerns about the mega merger. Comcast has been saying all along that it Continue Reading
- Low Power FM Ready to Boost Community Broadcasting
More than a decade ago the Federal Communications Commission came up with a great idea to help combat the massive consolidation in the radio market and to give local communities a voice of their own – low power FM radio stations. The stations were to be small at 100 watts – roughly the energy needed Continue Reading
- There’s an Energy Leech Sitting Next to Your TV
Those cable and satellite boxes hooked up to your televisions could be running up your electric bill. In a new study released on Tuesday, the Natural Resources Defense Council said such boxes are cumulatively soaking up about $2 billion in energy costs each year. The main problem is that the devices – often called set Continue Reading
- HearUsNow.org Will be Live Blogging from NCMR
HearUsNow.org is heading up to Boston this weekend and will be live blogging from the 2011 National Conference for Media Reform. If you can’t be there, we hope you will follow the action on our blog. We will be focusing on a panel we are co-sponsoring on Saturday morning titled “Mobile Voices, Mobile Justice: A Continue Reading
- Comcast-NBC: Not Perfect, but FCC and Justice Department Conditons Should Help Consumers
Earlier this week the government approved the super-sized deal allowing Comcast, which is already both the country’s largest cable television company and Internet service provider, to purchase control of NBC Universal and its huge stable of media properties. At Consumers Union, publisher of this blog, we made it clear that our first choice was for the Federal Communications Commission or the Department of Justice to reject this deal. Once it was clear the deal was going to be approved, we said the approval needed to include strong and enforceable conditions to help ensure Comcast would be firmly discouraged from engaging in anti-competitive, anti-consumer behavior.