I have bundled service, phone, TV and internet. When I first combined the services it was only for $99 plus fees (taxes, etc.). Then after a 1 year the rate jumped to $150 dollars just for basic service and each box is extra. Also at the same time every month there…
TV & Radio
Putting the control of scarce broadcast properties into the hands of a just a few large companies can limit and skew access to information. We oppose media consolidation and support diverse broadcast ownership, greater competition, and new technologies that could bring TV and radio content directly to you from the web.
Consumers Union Documents
- What is Network Neutrality?
What is network neutrality and what does it mean to consumers?
Consumers Union News Releases
- “Comcast Attacks!” Ad Shows How the Cable Monster’s Merger Will Hurt Consumers
October 30, 2014 “Comcast Attacks!” Ad Highlights How the Cable Monster’s Merger With Time Warner Cable Will Hurt Consumers Merger Would Allow Comcast to Dominate the Market, Leading to Higher Prices, Fewer Choices And Worse Customer Service WASHINGTON, D.C. – A new Halloween-themed ad appearing in Communications Daily today by Consumers Union, the policy and advocacy arm Continue Reading
- Despite an FCC No-Show, New Yorkers Speak Out for the Open Internet
NEW YORK — The fight to save Net Neutrality and stop the Comcast-Time Warner Cable merger came to Brooklyn on Monday night as an enthusiastic crowd of New Yorkers testified before five empty chairs, each representing one of the five FCC commissioners who either declined or failed to respond to the event organizers’ invitations to Continue Reading
- Stronger net neutrality rules needed for both wireless and wired Internet services
Consumers Union calls on FCC to support stronger net neutrality rules, apply equal standards to wireless and wired services WASHINGTON, DC – In comments filed today at the Federal Communications Commission, Consumers Union called on the FCC to support stronger net neutrality rules, saying the same protections should be applied equally to wireless Internet networks Continue Reading
- FCC Chairman’s Concerns About Broadband Competition Show Why the Comcast Merger Should be Rejected
Thursday, September 4, 2014 Consumers Union: FCC Chairman’s concerns about broadband competition show why Comcast-Time Warner Cable merger should be rejected WASHINGTON, D.C . – Federal Communications Commission Chairman Tom Wheeler today delivereda speech on the state of the market for high-speed Internet service and the need for greater broadband competition. Consumers Union, the policy arm of Consumer Continue Reading
- “”Together Isn’t Better” Video Pokes Fun At Comcast’s Ad Campaign & Merger With Time Warner Cable
Wednesday, August 6, 2014 WASHINGTON, D.C. – Consumers Union, the policy and advocacy division of Consumer Reports, took a light-hearted look at Comcast’s proposed merger with Time Warner Cable today in a new satirical video. The video pokes fun at Comcast’s “Together is Better” ad campaign, which promises everything will get better if the cable Continue Reading
- CR Poll: Most Consumers Oppose the Comcast / Time Warner Cable Merger
Thursday, June 19, 2014 Majority of Consumers Oppose the Comcast / Time Warner Cable Merger Large Majorities Agree That Proposed Merger Will Cost Consumers YONKERS, NY: Most Americans are opposed to the proposed merger between Comcast and Time Warner Cable, according to a new public opinion poll by the Consumer Reports National Research Center. The Continue Reading
- Groups protest Comcast’s proposed merger outside company’s shareholder meeting in Philadelphia
PHILADELPHIA, PA – A coalition of organizations and local residents opposing Comcast’s proposed merger with Time Warner Cable protested the deal today outside the Comcast investor meeting in Philadelphia. The groups, which have gathered over 400,000 signatures from people throughout the country opposed to the merger, held a “People’s Vote” on the deal and called Continue Reading
- Consumers Union opposes House FCC bills
News Release Consumers Union – Policy and Advocacy Division of Consumer Reports Wednesday, November 16, 2011 WASHINGTON — As a House subcommittee prepares to mark up two bills to restructure the Federal Communications Commission (FCC), Consumers Union, the policy and advocacy division of Consumer Reports, is urging members to oppose the legislation. The House Continue Reading
- Consumer Groups Say Regulators’ Conditions for Comcast-NBC Come with Real Strings Attached
WASHINGTON, D.C, January 18, 2011 — As federal regulators today moved toward approval of Comcast’s acquisition of NBC Universal, Consumers Union (CU), the nonprofit publisher of Consumer Reports, and Consumer Federation of America (CFA) said the approval is coming with some real strings attached. CU and CFA had expressed objections to combining the nation’s largest broadband and cable provider with one of the largest content owners, concerned that a combination this large could constrict competition and choice, and lead to higher cable and broadband prices for consumers.
- Consumers Union Statement on FCC Order on Comcast-NBC
WASHINGTON, D.C., December 23, 2010 – Parul P. Desai, policy counsel for Consumers Union, the nonprofit publisher of Consumer Reports, made the following statement today as the Federal Communications Commission (FCC) circulates an order among the commissioners to approve Comcast’s proposed buyout of NBC Universal with certain conditions.
- Comcast Vows to Fix Customer Service. We’re Not Holding Our Breath.
One of the reasons the Comcast – Time Warner Cable merger has prompted so much public opposition is that both companies have terrible track records when it comes to customer service. Most people — us included — don’t think things will get better if the merger gets OKed. Survey after survey has rated both companies Continue Reading
- Comcast’s Latest PR Campaign is All Spin
Comcast has launched a national media campaign to try and discredit merger opponents (that’s all of us) as just the “doom and gloom” crowd. The cable giant is stepping up its pr offensive because it knows that the public is overwhelmingly opposed to its mega merger with Time Warner Cable. Comcast dismisses your concerns, saying Continue Reading
- Comcast customer service rep refuses to take “no” for an answer
We’ve heard plenty of complaints about Comcast ever since we launched our campaign to stop the company’s proposed merger with Time Warner Cable. But an audio tape of a customer’s attempt to cancel his Internet service captures a particularly egregious encounter with a surly Comcast representative. For nearly ten minutes, the Comcast representative argues with Continue Reading
- New York Takes A Close Look at The Comcast-TWC Merger
Ever since Comcast announced plans to merge with Time Warner Cable in February, all eyes have been on the Federal Communications Commission and Justice Department, which are charged with reviewing the plan. But some states are taking a close look too and this week New York held a series of hearings on the deal. New Continue Reading
- Consumer Reports Poll Finds Most Americans Oppose the Comcast Mega Merger
Comcast has been trying to sell its proposed merger with Time Warner Cable by promising all sorts of benefits for consumers. But a new public opinion survey by the Consumer Reports National Research Center shows that the public isn’t falling for the cable giant’s empty promises. According to the poll, only 11 percent of the Continue Reading
- Consumers rally against Comcast’s mega merger at shareholder meeting
Comcast may have an army of lobbyists on their side as they push their mega merger in Washington, but we’ve got the people! That’s the message we sent loud and clear at the Comcast shareholder meeting earlier this week in Philadelphia. While investors were meeting inside, we held a People’s Vote on the merger outside Continue Reading
- Comcast makes excuses for low customer satisfaction ratings
You can’t blame Comcast for trying. Faced with low scores in the latest Consumer Reports survey of consumers about their experiences with pay-TV and Internet service providers, the company has tried to dismiss the ratings because Consumers Union opposes its merger with Time Warner Cable. In an internal memo in late April to company employees, Continue Reading
- Comcast’s Deal with Charter Is Putting Lipstick on a Pig
Comcast announced earlier this week that it was selling off about three million customers to Charter Communications in an attempt to make its proposed merger with Time Warner Cable more palatable to regulators. But this latest deal does little to address our concerns about the mega merger. Comcast has been saying all along that it Continue Reading
- Low Power FM Ready to Boost Community Broadcasting
More than a decade ago the Federal Communications Commission came up with a great idea to help combat the massive consolidation in the radio market and to give local communities a voice of their own – low power FM radio stations. The stations were to be small at 100 watts – roughly the energy needed Continue Reading
- There’s an Energy Leech Sitting Next to Your TV
Those cable and satellite boxes hooked up to your televisions could be running up your electric bill. In a new study released on Tuesday, the Natural Resources Defense Council said such boxes are cumulatively soaking up about $2 billion in energy costs each year. The main problem is that the devices – often called set Continue Reading